Delivery On completion of your transaction you will receive a confirmation invoice email of your order. Once we receive payment we will then start to process your order. All ONE OF A KIND UK orders are dispatched within 2 - 3 working days via Royal Mail. We aim to have your item/s delivered to your door within 2 - 5 working days. All BESPOKE UK orders will be created and dispatched within 14 days. Please contact us at info@paradisejewelleryuk.com should you require rush orders. Please allow upto 21 days on top of the UK recommendations above for all Europe / Ireland & International orders. Shipping & handling charges and methods are as follows - UK Royal Mail Signed for delivery £3.00 Europe / Ireland Royal Mail International Signed for delivery £5.00 International Royal Mail International Signer for delivery £6.00 Receive free shipping on all orders over £80.00. Returns Policy One of a Kind items We are happy to offer a returns policy on all of our ONE OF A KIND items should you not be satisfied. Bespoke Jewellery Items As our bespoke items are handmade to your requirements we are unable to accept returns on these items. Please be sure correct measurements and colours are advised to us whilst placing your order. Please inform us of your return at returns@paradisejewelleryuk.com . All items must be returned within the original packaging and in an as new condition. All items must be returned to - Paradise Jewellery Uk 8 Hodges Close Stokenchurch High Wycombe Buckinghamshire HP14 3GY We do not accept responsibility for any damage or loss in transit upon its return to us. Once received we will process your refund or exchange. Any postage charges incurred will not be refunded under any circumstances.